Due to the holidays, we will be closed from 3.00 pm on Friday 24 July until Tuesday 11 August inclusive. No orders will be dispatched during this period. You are, of course, still welcome to place an order. From Wednesday 12 August, we will be back to serve you as usual. We will then process orders in the order in which they are received and dispatch them as soon as possible.
Any complaints about the product or delivery?
We recommend that you first make your complaints known to us by emailing contact@galileothermometer.nl.
If this does not lead to a solution, it is possible to submit your dispute for mediation via WebwinkelKeur Foundation. You can submit your dispute here: https://www.webwinkelkeur.nl/consument/geschil/
Since 15 February 2016, consumers in the EU can also submit complaints via the European Commission’s ODR platform. This platform can be found at http://ec.europa.eu/odr. If your complaint is not already being handled elsewhere, you are free to submit your complaint via the European Union platform.